AA Pharmacy Bukit Tinggi 2, Klang - Klang, Selangor

azrul K.

Isnin yg lalu saya pergi ke outlet baru AA farmasi yg berhadapan Aeon mall. Saya ingin beli ubat selsema , antara staff mereka sambut saya dgn baik dan beritahu bahawa mereka belum menyimpan stock ubat . Tapi staff ada suggest kan saya utk ambil Vitamin C . Selepas hari kedua , saya realize masalah selsema saya makin sembuh . Ilmu Pengetahuan dan servis mereka sangat bagus .

Nurhazrima P.

Service terbaik. Order barang estimate 4-5 hari bekerja baru sampai tp dlm masa 2 hari barang dah sampai. 2kali repeat pembelian disini

Hariyati B.

Servis yg sgt baik,penerangan yg jelas ttg sesuatu barangan mcm vitamin atau ubat dan senang mencari barang kerana di susun mengikut jenis dan kemas..

Safiena A.

Banyak pilihan barang 👍🏻 staff semua full of knowledge dan suggestkan apa yang saya nak. Terbaik servis

Icy A.

Servis yang berkualiti dari Puan Farahani

Pik H.

staff & pharmacy 讲解到很好，很仔细，每次都会来AA pharmacy ，这两款沐浴露回购很多次了，家人都很喜欢

Siew M. T.

I have being getting my prescriptions for myself and my family here for over 5 years now and also for my Company from Bukit Tinggi branch. Service was always being great the Pharmacist was extremely helpful.

My rating is one star is due to an arrogant chap that was assisting me yesterday morning which I found was I would said ignorance and need to learn some basic manner on how to address a difficult situation.

I was as usual at the store 2 weeks ago with 2 entirely different prescriptions. Both the prescriptions was entirely different and should not be mix. One is for a patient undergoing dialysis and the other a different complicated illness.

Please I have been going there every 2 months for the same prescription.
Unfortunately on this occasions one of the medicine was mix and misplaced in the wrong prescription package.

When I got home I could not find my missing medication. I then checked the other bag but because I could not find it I panic.

I then went back to the store. The lady Apple was very nice and look at my record and said it was there and said let’s check the CCTV. I was ok she then ask this chap to do it

When we watch the CCTV the medication was actually put in the wrong package bag . I was ok but was afraid if I go home I may not find it so I said it’s ok just let me buy another lot. I said to arrogant chap you must tell your colleagues to be more careful when dealing with medication as if my elderly person accidentally took the medication what if something happened.

The arrogant chap than said to me let him see the other prescriptions. This medicine is probably in the list too. I was so upset that he think that I would cheat after spending over Rm 2000 on both prescriptions . If he had taken the initiative to check their records, it will see the 2 prescriptions were entirely for 2 very different illness .

Hence my rating being so low. It is a shame that it only take 1 person to spoilt it for everyone.
I was going to bring in the 2 prescriptions in today to show him . But then traffic and parking during weekday can be madness.
I actually really like the store and many time even when parking was bad I very patiently will wait for empty space and never double park like many

But this young chap really made me so upsad and can never forget his arrogance face looking down

I am very sorry to the others of the staff for this low rating

Dolly C.

Thx Mr Tang n Marcus, I had a very pleasant experience at AA pharmacy especially services provided by farah. She was very understanding and helpful.