Aureumaex Medicare Marketing (M) Sdn Bhd - Shah Alam, Selangor

diane S.

Poor Customer Service. No follow-up on a medical instrument when requested. Emails are not replied efficiently.

Once I went all the way to the factory to collectthe product and ended up, waiting 40 to 45 minutes in the waiting area. The person I was liasing with all the time did not pick up my call and no text. I had to wait for an officer to walk by and seek assistance.

This is medical instruments required. The least could be done is always to update for estimation of stock arrival so that on our end we can think of alternative. If stock does not come on estimation date, to update with a following email but all quiet.

Ah L. P.

I bought a Hospitech wheel chair from Big Pharmacy but one of the wheels was wobbling so I sent back to Hospitech & was told that it was due to damaged bearing. The technician got the wheel replaced without any hassle. The staff are friendly, polite and helpful. My compliment to Hospitech!

BUSSID M.

Bangunan sedikit tua, tapi lokasi bagus

M.NURIL A.

Zakiah K.