Georgetown Specialist Hospital - George Town, Penang

Julia R.

Estava de vacances quan vaig haver d’anar a urgències, i vull agrair sincerament a tot l’equip de l’hospital per l’excel·lent atenció rebuda. Em van atendre ràpidament, em van fer totes les proves necessàries i en tot moment em vaig sentir en bones mans.
Un agraïment especial a l’Ahmad, la Jannah i el Dr. Redzuan per la seva professionalitat, empatia i amabilitat.
Gràcies!

Budiman F.

Pelayanan rumah sakit di Goerge town spesialis hospital di Penang sangat bagus pelayanan dari perawat sampai ke dokter dokter spesialis juga sangat ramah dan sabar menjelaskan secara detail tentang penyebab sakit dan cara mengatasinya penyakit yang diderita oleh Pasian tempat nya juga bersih hanya saja ada sedikit kendala tdk didukung hotel bagi Pasien dari Indonesia agak jauh dan tempat tempat makan pun jauh hrs naik grab , sehingga hrs merogoh kocek lbh dalam.

Wijaya W.

Dr. Christopher Lee merupakan dokter terbaik yg pernah saya kenal. Dia menjelaskan dengan detail jelas kepada pasien. Mmg the best la dokter ginjalnya 👍👍👍

Lye A.

这家医院真的很不能！除了等还是等！从11点等到晚上12点还没见到医生！一天的时间了！！！从20号等到21！！要不我非常满意 要么我非常不满意 我才会写反馈！*非要按🌟才可以发布 不然🌟都没有！！

Febrina K. A.

Pengalaman berobat pertama kali di Rumah sakit kni... Tetapi bisa mendapatkan pencerahan terhadap penyakit suami saya...
Sukses Georgetown Specialist Hospital

Dwi E. S.

The doctor was very professional, but unfortunately the service from the male laboratory staff was very rude. I was scolded just because I didn’t know where to put the urine sample. And the staff, the nurse, was very racist—the way they treated Chinese and non-Chinese patients was completely different. The nurse at the nurse station was also rude and refused to provide information about the queue number.

Please improve the hospital’s service. We came a long way to your hospital expecting good service and treatment, but here we were treated harshly and without respect.

Wei C. A.

Datuk Dr. Liong was very professional and attentive, and we truly appreciate his care. Unfortunately, the service from some nursing and ward staff was far below expectations. Meal plates and soiled clothes were left for more than two hours until we called. Most seriously, the call bell was faulty — my father was left alone in the toilet for over 20 minutes, until he came out by himself dizzy and was later found to have low blood pressure. There were also multiple failed catheter attempts that caused great pain but were still fully charged. These issues made us lose confidence in leaving him alone overnight in the hospital.

Waeimemory

We are grateful for Datuk Dr. Liong’s professionalism and attentive care. As explained, this was a rare case, but we hope that in such situations an experienced doctor can attend in person, rather than relying on phone or video guidance to the MO and nurse, in order to reduce repeated “trial” attempts. The 11 catheterization attempts caused significant pain and fear.

The hospital explained that the toilet incident was due to a faulty call bell and manpower shortage, which we accept as unfortunate. However, our concern is that my father was left alone despite his condition, later becoming dizzy and requiring urgent support. We sincerely hope that greater care can be taken so that vulnerable patients are never left unattended.

On a positive note, nurses Mahathir and Claudia were always approachable, kind, and helpful, with a genuine smile that brought us comfort. We also appreciate Cheryl’s prompt follow-up through Google Review, as she responded quickly and provided timely updates.