Jawhari Cat Medical Centre - Kuantan, Pahang

Jeff N.

Alhamdulillah dah sehat kucing saya... Kembali ceria... Nie die tidow jap baru lepas makan... Selepas blik dari klinik makin sehat terima kasih jawhari... Layanan staf staf begitu ramah dan senang di fahami bila di terang kan

Ryu K.

Tolong sapa2 yg baca review ni. Jgn bawak haiwan kesayangan korang kt sini. Klinik ni akan diagnosed haiwan korang dgn penyakit2 yg perlukan rawatan bayaran tinggi walaupun dia demam or luka sedikit. Pertama kali dalam hidup saya klinik haiwan perlu tanya saya kerja ape (nk tau gaji saya berapa) dan tak boleh jumpe haiwan saya masa treatment. Kucing saya dia diagnose ade besi dlm perut so dia nk xray & surgeri
tp bila saya bwk klinik lain xde pun. Klinik ni for profit dulu dr nyawa pet anda. Tolong research tempat lain klu anda betul2 sayangkn haiwan korang.

Yeen

Brought my cat to Jawhari Cat Center for deworming and flea treatment — and I’m genuinely disappointed with how things were handled.

First, I signed a consent form before treatment. Tapi dalam form tu tak ada mention langsung pasal potong kuku. Still, they trimmed my cat’s nails WITHOUT informing me first. Nak buat apa consent form kalau benda penting macam tu takde dalam SOP korang? Lemah! Vet lain siap boleh pakai glove je kalau takut tak boleh handle kucing and tak ada pun nak potong kuku bagai.

Bila tanya, staff bernama Zulhizmie boleh jawab dengan muka selamba, “Takpe, kuku dia akan tumbuh.” And worse, dia cakap, “Saya ingatkan akak nak potong kuku dia sekali.” Hello? Bila masa saya cakap nak potong kuku? Memandai je buat keputusan sendiri.

Lagi best, vet lain tak pernah pun potong kuku kucing aku tanpa izin sebelum mula treatment. Siap owner boleh masuk sekali dalam treatment room. Tapi kat sini, owner tak dibenarkan masuk. Bila aku tanya kenapa, dia jawab, “Sebab kadang owner tak selesa dengan cara kerja kami.” Hmm… maksudnya cara kerja korang ganas ke sampai takut owner nampak dan complain?

Yang paling buat aku curiga, semalam was the first time ever air liur kucing aku meleleh banyak lepas treatment. Bawak ke vet sebelum ni banyak kali, tak pernah jadi macam tu. Serius suspicious dan buat aku takkan datang lagi. Sekali buat silap, hilang terus kepercayaan.

Kalau korang baca ni — ubah SOP korang, train staff biar ada otak dan adab. Jangan fikir customer ni bodoh & kucing tu patung mainan!

P/s: kat Kuantan ni banyak lagi vet yang lagi bagus and maybe lagi murah dari sini. Goodluck! 😛

Atikah Z.

Kalau sakit biasa2 better hantar vet lain je. Datang sini segala jenis sakit dikeluarkan (read: caj itu ini). Servis SLOWWWWWWWWW GILERRRRRRRRRR. Tak berbaloi langaung harga bayar mcm ni I paid 1k+ utk my cat. Jawhari suruh extend ambik esok tapi saya nak ambik hari ni sbb kucing dah ok. Plus dh 3 hari dia kena tahan. Bila nak ambik kucing, imagine saya sampai pukul 6 pm..(staff call suruh dtg 6 pm dah boleh ambik). Datang 6 pm, dapat kucing pukul 9 pm. Gilerrr. Apa dia buat tak tahu lah. Padahal bukan ada orang pun. Tak datang dah sini serious talk. Mengarut

Nur A. S.

overpriced and overcharged. My mother bawa my cat sini sbb i away. Normally mmg i yg bawa kucing pergi vet. tapi time tu our usual vet tak available. My mom pergi kena charge RM500 padahal sbb my cat nausea Bcs of the food & diet. then my mom sent over the bills. ada xray and parvo test pelbagai testla bila i tgk bill mmg banyak gila over test and habis sampai rm500. Agak agak la. I know my mom first pergi vet and tktahu. Dahla tunggu almost 2 hours untuk ambil ubat. Kalau korang nak bawa kucing or pets sini better pergi another option dulu. Thank you.

Hilman

Dont go here i sudah kena. Totally upset with the vet because RM430 was outrageously expensive, so I canceled the treatment. Then they charged for the consultation RM100 (before I mad RM130). Ubat takda apa pon takda tapi charged sampai beratus. It feels way too expensive, especially with all 3 months old of my kittens sick. KL much better in term of price.

Elly A.

My Cat Died in Their Clinic- And They Didn’t Tell Me Until It Was Too Late

I brought my cat in showing clear signs of an emergency – she was foaming at the mouth and shaking violently (I even showed them a photo of her foaming mouth). I expected urgent action. Instead, I was told she might have been hit by a car – despite me explaining she was likely poisoned. Isnt they should run tests and start detox treatment. None of that happened.

No updates for hours, even as her condition worsened

No chance to say goodbye – they only called me after she had passed

They had promised to keep me informed, but they didn’t

If she was beyond saving, they should have told me – I had the right to know

As a caring vet isnt they should:
✓ Act immediately with all means when clear emergency symptoms are present
✓ Keep owners informed during critical, life-threatening moments
✓ Give families the chance to say goodbye and prepare emotionally

They failed.
My cat deserved better.

Siti A.

Doktor dan staff sini mostly atau semuanya Melayu..jadinya penerangan yang dorang berikan sangat mudah difahami dan in details. Tak lokek dengan senyuman dan tips2 penjagaan kucing. Kedai pun bersih dan penuh dengan cat food Royal Canin, even yg jenis weaning (baby kucing umur 3bulan ke bawah, masih menyusu)pun ada tau, pek kecik 400g rm24..